DENBIGHSHIRE Council has told the public not to film bin men as its botched rollout of a new recycling scheme continues to cause problems

It comes after videos emerged on social media of council workers climbing on top of vehicles, while also mixing food waste with dry recycling on kerbside collections.

Residents have been left frustrated by missed collections and other issues.

One councillor even claimed at a cabinet meeting that recycling operatives had been filmed dumping batteries in a hedge.

Corporate director Tony Ward again requested that the public avoid making bin men uncomfortable by filming them while at work.

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“If the public want to report something to us because they don’t think something is right, then they can do that and we can look into it,” he said.

“We don’t require people to be sending videos in or putting videos on Facebook to report an issue to us.

“The problem we have of people going around filming people is that staff do feel very uncomfortable with that.

“If you are just trying to do your job and somebody is following you around with the camera filming you doing it, it is not a very nice experience.

“Everybody would probably feel that way if they were being followed by people doing their day-to-day job and then (they were) posting it on social media.

“We are just trying to provide a level of protection to our staff to go about doing their day-to-day job. If people report issues to us, we will follow them on.”

He added: “I would recommend people contact the council and use our formal mechanisms to report those issues, rather than using social media, which isn’t a vehicle we use for logging complaints and dealing with problems.”

Denbighshire Council has spent an additional £640,000 since the rollout of the new Trolibocs system in early June, trying to keep up with a large number of missed collections.

The matter will be debated at the special cabinet meeting on Tuesday, October 1.