A CARE HOME in Rhyl has received praise for the "kind, patient and encouraging" environment it offers its residents.

Richmond House Care Home, at 71 Brighton Road, was visited by Care Inspectorate Wales on May 22 with a report published earlier this month.

The care home caters for 35 residents, and was recognised by carehome.co.uk as one of the top-rated care homes in Wales this year.

Richmond House also earned a five-star food hygiene rating for the 12th consecutive year in 2024.

The report into the home praised the care provided, the relationship between staff and patients, and the activities on offer at the site.

A summary of the report states: "People receive care from a care staff team who have worked at the service for several years. This is positive because they know people’s care needs, choices, and routines.

"People respond well to care staff because they are kind, patient and encouraging. We saw care staff supporting people throughout our visit. Personal plans are clear, and available for staff, who update these records while they sit with people.

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"There is a varied choice of healthy and nutritional meals and snacks and people are encouraged to choose their preferences. The cook knows people well and prides themselves on the high-quality food and varied menus provided, which are seasonal and planned around individual dietary needs.

"There is a full-time activities coordinator and allocated care staff undertake activities on their days off. People are given a varied choice of activities which are fun and stimulating.

"Health appointments and care reviews are regular and arranged when care needs change or when due. Visiting is planned so that visiting times are staggered, and this has a positive effect on people living with dementia.

"There are four communal lounges for people to choose from. The garden is organised to ensure people can go outside in all weathers. Storage is well organised and discreet."

No improvements were recommended by the care body.