A WOMAN who owns properties on a street in Rhyl has said rubbish is “continuing to mount up” as a result of no bin collections for approximately six weeks.

Susan Bennett, of Towyn, owns numerous buildings on Vale Road, including a large warehouse currently occupied by embroidery business Simply Logo Ltd.

But she said that, despite binmen collecting from other properties on Vale Road, this section of the street appears to have been overlooked.

Denbighshire County Council said it will be sending a crew to resolve this issue within the next 24 hours.

The uncollected waste on Vale RoadThe uncollected waste on Vale Road (Image: Susan Bennett)

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Dyserth residents have first general waste collections in two months

On June 3, the council introduced changes to recycling and waste collections, including new containers and weekly collections for recyclable materials, and the scrapping of the blue wheelie bin.

Since then, some of the county’s residents have been required to separate their “dry” recycling using a new three-tier “Trolibocs”.

But the council has so far issued multiple apologies for residents across the county not having their bins collected on time.

Susan said: “The rubbish is continuing to mount up. According to two home owners, their bins haven't been emptied for about six weeks.

“They (bins) are blocking the warehouse’s fire exit – it’s quite dangerous now. There was a bin wagon parked on Vale Road on Friday, but it still hadn’t been to our premises.

The uncollected waste on Vale RoadThe uncollected waste on Vale Road (Image: Susan Bennett)

“It’s now getting beyond ridiculous. They’re emptying bins on Vale Road, but they’re not going down a side road to get to the warehouse.”

Susan said that, in the few years that a similar waste collection system has been in place in Conwy county where she lives, such an issue has never arisen.

As a result of the wait for a collection on Vale Road, though, she said bins have started “overflowing”.

She added: “I’m sick of it. We try and look after our tenants as much as possible - we don’t want our properties infested with rats or mice.

“It’s just not good enough for the people of Rhyl. The whole area stinks.”

Susan added that she has already contacted Cllr James May, who is one of the council’s representatives of the Rhyl South West ward in which Vale Road is situated, on the matter.

The uncollected waste on Vale RoadThe uncollected waste on Vale Road (Image: Susan Bennett)

In response, a council spokesperson said that the following measures have been implemented to try to resolve the issues faced following the new system’s introduction:

  • Bringing in additional vehicles and staff, so more crews are out each day.
  • Arranging extra shifts so crews can stay out longer.
  • Having crews out on Saturdays, focussing on key residential areas which have been missed.
  • Redeploying staff from other council services to help with tasks to support the front-line collection crews.
  • Relaxing the arrangements for visiting its recycling centres as a temporary measure to help residents.

A council spokesperson added: “We continue to closely monitor the rollout of the new waste and recycling collection service for residential properties to address collections that we aware that haven’t been made.

“We are seeing the difficulties ease as the temporary measures set out above take effect and the new service is embedded.

“However, we are aware that there are still a number of residential properties who haven’t had collections on time and we are working towards addressing this quickly.

“In terms of this specific issue, we will be sending a crew to collect this waste from Vale Road within the next 24 hours. 

“We would also like to again thank all our residents for their continuing efforts made by them to ensure that their recycling is sorted correctly and placed in the appropriate containers.

“These combined efforts continue to greatly improved the quality of the recycling materials collected in the county, and this is really appreciated.”