A CARE home is celebrating two achievements - attaining its five-star food hygiene rating and being named once again in the Top 20 Awards.

Richmond House Specialist Care Home, Rhyl, was recognised by carehome.co.uk as one of the top-rated Care Homes in Wales for 2024. This is based on reviews from residents, service users and their family or friends.

The team were also delighted, after a recent inspection, to achieve a five-star food hygiene rating for the 12th consecutive year.

Amanda Hughes, Deputy Manager / Health and Safety at Richmond House, said: "Richmond House first opened in 2011 and has continued to go from strength to strength in its promise to provide high standard care and services for long term residents, respite and day care services. 

"We have retained many original core staff in addition to most having been there between five and 10 years, which also adds to the consistency of what we strive to achieve.

"Richmond House works as a team, more so evident during the pandemic with their dedication, but continue to do so as we move forward. 

"Awards such as food hygiene ratings, which has been a five since we opened and have just received 2024’s high five standard again, in addition to the 'Top 20 Care Home' 2024 Awards, means more to the staff because it’s officially recognised that their hard work and endeavours pay off.

"Richmond House is not just a proud team, it and its residents are family,"

Richmond House is a residential care home specialising in dementia care. Staff support residents to live "happily and comfortably" in the purpose-built home.

Last year, the home received a glowing inspection from Care Inspectorate Wales.

Inspectors praised the home for the familiarity of its staff and procedures with residents, and for the facilities it provided.

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The report summary said: “People’s needs and preferences are met by staff who have worked at the home for many years and are very familiar with people’s needs, likes and dislikes.

"They show kindness, patience and compassion towards people in the home and respond promptly when needed."

Other homes making the Top 20 in Wales by carehome.co.uk were: Church Manor Towyn; Redcroft Care Home, Colwyn Bay; Sandford Care Home (Pearlcare) Prestatyn and Southern House (Chestnut House Healthcare Group) Abergele.