A MAN who is the responsible individual for care homes in Abergele and Colwyn Bay has won a Gloal Recognition Award.

Ashok Ramchandran, responsible for Redcroft Care Home in Colwyn Bay and Dol Awel Residential Home in Abergele, was described as a “beacon of excellence”.

Mr Ramchandran, through his leadership at ARA Care Services and ARG Business Associates Ltd, has helped both homes provide “high quality care”, the awards company said.

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It added: “Ashok’s innovative approach extends beyond resident care.

“He places equal emphasis on the wellbeing of his staff, understanding that a nurtured and supported workforce is pivotal in delivering top-tier care.

“This holistic strategy, focusing on the happiness and wellbeing of both staff and residents, sets a new benchmark in the industry.”

Mr Ramchandran’s company acquired Redcroft Care Home in 2019, which he said marked “the beginning of a transformative journey”.

He added: “The initial stages were challenging, with the home receiving six non-compliances from Care Inspectorate Wales.

“Undeterred, our team exhibited unwavering commitment and intense focus, diligently addressing each non-compliance.

“In an impressive turnaround, within six months, we successfully lifted all the compliances, demonstrating our dedication to maintaining the highest standards of care.”

“Since then, Redcroft has consistently achieved recognition in the form of ‘Top 20 Care Home Award’ from carehome.co.uk, securing this accolade for four consecutive years.

“This sustained acknowledgment is a testament to our ongoing dedication to excellence in the care industry.”

In 2020, his company expanded its footprint by acquiring Dol Awel, a home of similar size to Redcroft.

His company is also set to add Belmount House in Rhyl to its portfolio, meanwhile.

Mr Ramchandran added: “Upholding the same principles and ethos, we ensure that residents feel a profound sense of belonging, considering both Redcroft and Dol Awel as their own homes.

“Our holistic approach to care, encompassing residents, staff, and innovative practices, defines our mission to be a beacon of excellence in the care industry.”