CONCERNS have been raised regarding beauty treatments being offered in Rhyl after residents told of receiving “disgusting” services causing physical and mental health worries.
Issues highlighted included filler vials being shared between customers, risking the spread of infection; treatment carried out on underage girls; and a lack of client consultation and aftercare.
A Rhyl-based specialist who has had to perform emergency treatment to fix botched fillers says it is cause for concern.
She urged people keen to have fillers or “Botox” to avoid a “cheap deal” as it will almost certainly be too good to be true.
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One woman from Rhyl, who asked to be left anonymous, said she was left requiring emergency dissolving of her lip filler just days after treatment.
She said: “What’s happening is dangerous. People’s faces are being butchered.
“I’ve had my lips done before, and it takes longer than five minutes, but that’s how long it took there. It was just jab, jab, jab, and we were done.
“I didn’t get much aftercare; it was really in and out. It felt like a conveyor belt. I didn’t fill out any consultation, which absolutely should be done if you’re working with aesthetics and needles.
“Beauticians need to know if their customers have any diseases or illnesses, or blood disorders. I wasn’t asked about any of that.”
The woman added that her mother also attended received lip fillers from the business, and then joined her in subsequently receiving emergency dissolving.
This treatment, she added, cost her and her mother an additional £100 each.
She said: “The work on me was OK at first, but over time, it started to get really painful, which I’d never had before.
“I was losing sensation on my bottom lip, to the point where I was pricking my lip with a needle to see if I could feel any pain, but there was none.
“My mum and I had then emergency dissolving of our fillers, which was very painful, because there had been filler put in where it shouldn’t be.
“My mum’s lips had been ruined by what happened to her.”
The specialist who performed the emergency dissolving treatment, who asked to remain anonymous, also highlighted concerns.
The Rhyl specialist echoed the warning.
“I have been posting on my page for months about ladies getting cheap filler and Botox in Rhyl and surrounding areas,” she said.
“This is not only a cheap deal argument; this is about putting lives in danger, through how procedures are being done, and what product is going in and how they are being put it in.
“I had to do this emergency dissolving, as she (otherwise) would have lost her lip.
“I can’t express how important it is to know your anatomy, and to know how to inject safely and how to avoid complications.
“This is not getting taught properly to many beauticians across Rhyl, Prestatyn, Towyn and beyond.
“I feel frustrated that girls are doing aesthetics and haven’t got a clue what they’re doing.”
Another woman from Rhyl, who asked not to be named, said she also experienced a lack of customer support during her lip filler treatment, and was left feeling “faint” and with “lumpy, blue lips”.
This left her unable to eat, she added, given how sore her lips were to move and touch for some time afterwards.
The woman said: “I wasn’t asked for my age or to sign anything, but at the time, my anxiety was too bad to say anything.
“As I was getting my lips done, I started shaking badly and felt really dizzy. I wasn’t asked if I was OK; the treatment just carried on, and didn’t stop until I had to shout.
“I then left with lumpy, blue lips. I had blue lips for a week and was sat in bed for a week, very unwell. I couldn’t eat as my lips were so sore to move and touch.
“When I left, I felt faint, so I contacted the beautician about that, who told me that was normal, and to just massage.
“I also witnessed the beautician wipe their snotty nose and with the same gloves on, and carry out the treatment with snot on their gloves.”
A fourth woman received lip filler treatment in Rhyl in January, which she said was “painful”, and left her with a popped blood vessel.
This treatment caused her mental health to deteriorate, and she said that the beautician responsible should “never go near a needle again”.
She said: “My lips were injected with filler far too quickly. It was painful; blood was running down my face.
“I felt a pop in my mouth and a massive lump touching my teeth. A blood vessel had popped in my lip, which caused my lip to look like a purple bowling ball.
“I couldn’t take any more, so I was offered a £10 refund after initially being charged £70.
“The treatment changed the shape of my lip, and ruined not just my face, but my mental health, also.”
Another resident said her 17-year-old daughter received treatment in Rhyl on three occasions in May without her consent.
The resident said learning of this left her “mortified”.
She said: “I am mortified and very angry. My daughter has also been handed to send a deposit over to have her lips done again and again.
“How on earth can this beautician still be practising? They shouldn't be doing any cosmetic work on a minor, anyway, and especially without any insurance forms to fill in, or parental written consent.
“This needs to be stopped in its tracks immediately, as it's illegal.
“Both of my daughters have had 'treatment' from the same business, and will both need to have blood tests now to check for any diseases transmitted through needles.”
A number of the above residents also contacted Citizens Advice and Denbighshire County Council (DCC)’s Trading Standards department for help on the matter.
DCC said: “DCC can confirm that Public Protection have received a number of complaints recently and officers are currently investigating.”
Citizens Advice said: “Citizens Advice Cymru cannot comment on specific cases, but please direct those who are looking for advice to our website.”
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