A DAY nursery has been described as "poorly run" by inspectors who found "bored children" and safeguarding issues.
Care Inspectorate Wales also found that some children at Hannah's House Day Nursery, on 157-159 Vale Road in Rhyl, did not receive "appropriate care and attention".
Inspectors needed to prompt staff to wipe children’s noses and drinking water was not made accessible to children from the Flying Start and toddler room.
Staff also failed to guide children to wear hats [to protect them from the sun] and "ignored children’s requests" and did not allow children to go inside after playing outside for "very long periods".
The setting achieved a 'poor' rating for Well-being, Care and Development and Leadership and Management. It was rated 'adequate' for its environment.
Their report, published on July 4, said: "Many children are listened to, and their choices are respected. However, children in the toddler and Flying Start room have few opportunities to make choices and decisions, and their feelings are not valued.
"A majority of children are happy. However, some do not receive appropriate care and attention. As a result, these children feel insecure and can be upset for long periods. Children interact appropriately and are learning to co-operate with each other.
"A majority of children are engaged in their play, but some are bored.
"Many children have some appropriate learning opportunities which help them develop.
"Staff follow some suitable policies and procedures to promote some aspects of children’s health and safety, however, the setting’s arrangements for safeguarding children do not meet requirements and give cause for concern.
"Leaders do not ensure staff safeguard and promote children’s welfare.
"Many staff are kind, but some provide poor care to children.
"There are not enough suitably qualified, skilled, and experienced staff to meet the children’s needs. Leaders ensure the setting is suitably maintained and most safety measures are satisfactory.
"Weaknesses in leadership and management mean children’s safety and well-being are compromised."
The report noted that leaders do not comply with all relevant regulations and do not meet the National Minimum Standards and several priority action notices have been issued which require "urgent action".
"Leaders are not fully aware of their regulatory responsibilities and the setting is poorly run," it added.
Inspectors found that about "half of staff" have completed safeguarding training.
However, the setting’s arrangements for safeguarding children do not meet requirements and give cause for concern.
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The report said: "Leaders do not know the detail of their safeguarding policy well enough, and do not always follow it, which results in inappropriate action being taken.
"This is having an impact on children’s health and well-being and placing them at risk, and we have therefore issued a priority action notice. The provider must take immediate action to address this issue."
Inspectors again needed to prompt the person in charge of the nursery to lock the outdoor play area gate, to ensure the area was secure.
"This was done immediately," the report stated.
The nursery has been given a number of Priority Action Notices by Care Inspectorate Wales and a list of areas to improve.
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