A 10-YEAR-old child spent more than £2,000 on the gaming site Roblox using her mother’s iPad without her mum’s knowledge.
Georgina Munday, a nurse from Dyserth, warned other parents to be vigilant.
She said that her daughter, who has autism, had been using her tablet for longer periods of time in recent weeks due to being off school and struggling with education.
Georgina initially thought that her bank account had been hacked when she saw the transactions to Roblox, but she soon realised that her child had changed the password to allow payments.
Roblox allows users to play games, but the app also offers in-app purchases to upgrade the player’s avatars and some games are pay-to-play.
Ms Munday’s bank, Tesco Bank refused to refund the money.
Both Tesco Bank and Apple refused to help Ms Munday initially.
However, Tesco Bank apologised and reconsidered after BBC Radio 4 covered the case, and refunded the full amount.
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Ms Munday was relieved and cried when she received the refund.
She told the BBC: "I cried - it was just a relief, a weight off my shoulders."
Apple stated that there are ways to set up accounts to alert parents before a child makes purchases.
They added that parents and guardians should not disclose passwords or enable FaceID or TouchID for their children, and Ask to Buy should be set up so that purchases need approval before going through.
Tesco Bank has apologized again and offered an additional payment to Ms Munday as a gesture of goodwill.
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