A WOMAN from Rhyl has told of how instances of antisocial behaviour in the block of flats she lives in have left her scared to leave her property.

The woman, who asked not to be named, has lived in a flat at the ClwydAlyn-owned site for three years, where there are issues including mould, rodents, and “predators”.

Previously, she lived at another ClwydAlyn property in Rhyl, but said that sadly, many of the problems she faced there have persisted at her current home.

She said: “Where I used to live was terrible. There were so many needles in the cupboards, and they put me above someone who had been arrested for antisocial behaviour, drinks, does drugs, and is on the sex offender’s register.

“I’m having a similar situation in the block of flats I now live in. I live on my own, so I think I’m an easy target for predators.

“I’m anxious to even come in and out of my property, because one man harasses me, knocking on my door constantly. I fear one day he’ll kick the door down.

“Every time I go into the property, I try to get a male friend to walk me back. He made a really creepy comment to me, telling me I have really beautiful eyes. He’s old enough to be my dad.

“When I walk into town, he drives very slowly and beeps his horn to try to get my attention.

“I’m terrified; he scares me. The police have had to get involved and put an alarm system on my door.”

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The woman added that other neighbours are also causing her grief; one, she said, berated her for using the washing line available for all tenants to use.

Another, she added, constantly plays loud music in her flat, much to the woman’s annoyance.

She expressed her disbelief that ClwydAlyn continue to let these tenants live in the property, which many reports from numerous residents having been made already.

This issue, as well as that of the presence of mice and mould in her flat, is exacerbating her mental health issues, she said.

The woman added: “There’s also a lot of mould, it’s damp, there’s mice, but I had to say yes to this flat because it was either this or stay in the old flat.

“When I rang ClwydAlyn, I was told this (mould and mice) was a council issue, but I was just constantly passed back and forth. I’ve only ever had one reply from my housing officer.

“I have really bad anxiety and can’t sleep. I’m shaking all the time. I’ve never been anywhere where there are so many people with severe mental health problems.

“I’ve been trying to move, but I can’t find anywhere. It’s caused me so much stress.

“My whole body aches, I’ve had massive blood clots from the stress of it all, and I can barely eat, drink or brush my teeth.

“I’m such a mess. It’s not fair.”

In response, ClwydAlyn apologised to the woman for the concerns she highlighted, and reaffirmed its desire to address them.

A spokesperson at ClwydAlyn said: “We’re sorry to hear that our resident is unhappy with their home and the problems they’re experiencing in the local area.

“We’re committed to work with our residents to resolve any issues they raise, and in this instance have worked closely with our resident, as well as those concerned, to try and resolve the matters; responding to their enquiries swiftly and maintaining regular contact either by phone or face to face, with the next meeting due to take place next week.

“The claims made against the other residents have been investigated and officers have raised these concerns with all parties, finding areas of agreement.

“We hope, moving forward, any further concerns raised will be addressed, which will hopefully help the resident feel safer in their home, and we will continue to provide support and advice.”

ClwydAlyn added that it last received a report of mice at the property last May, to which its officers responded promptly.

Concerns about damp patches were also treated by offices, and completed by last August.

The spokesperson added: “We have also provided advice and guidance to the resident on matters such as noise pollution, signposting them to the local authority’s Environmental Health team, who are aware of the concerns raised and are monitoring the situation with them.

“We are aware that they’ve requested to move from their current home, however the availability of a one bedroom stand-alone home is rare, with demand for social housing in general very high and significant waiting lists across the region.

“We understand that this is not the answer they were hoping for and sympathise with how frustrating it can be when waiting for a home.”