A RHYL resident says she fears the “cost of living going up means lower quality food” after a packet of sausages she bought from a supermarket were found to have yellow plastic ribbons in them.
The resident, who asked not to be named, recently bought from Asda in Kinmel Bay a pack of 12 pork chipolata sausages from its “Extra Special” range.
But she did not realise they contained the plastic ribbons until her young daughter, a toddler, had eaten some of them.
The resident said: "It was more of a shock. I just felt this guilt that I’d fed her plastic. It’s terrible. She had already eaten about two of them by the time I was cutting more up and realised.
"It was just this feeling of horror, and disgust. What if a piece of it was sharp, or if one was really long? It could have got lodged in her throat.
"It’s clearly plastic, but we don’t know why it was in there. I cut up every sausage that was there and every one seemed to be worse than the last."
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The resident said she tried to contact Asda, but “spent about 40-50 minutes on the phone of them basically telling us there’s nothing they can do”.
Asda also suggested that she seek medical advice, auto-applied £5 credit to her account, and refunded the sausages, which she said cost her £2.10.
She added: "We asked about doing a product recall, but they just weren’t prepared to do it. It (the £5 credit) wasn’t really what it was about.
"If it’s in that one pocket, then it's going to be in multiple packets, so there are other kids out there eating them.
“They asked us to send a picture to them, so we did, and at that point, she said: ‘Maybe you should seek medical advice’.
"I’d just been dismissed and talked over for about 40 minutes, and now I'm being told I should seek medical advice.”
The resident added that she feels it is as if, as the cost of living is rising, the quality of food is diminishing.
She said: "That's what it feels like. They’re a product that we buy regularly because my child loves them, so is it really a cost of living (solution) or do they want extra profit?
"They’re clearly using plastic as a food bulking agent, or something.
“We’re definitely having to re-evaluate our finances. Day trips and things like that have been put on hold until we can figure out exactly what we have left. It’s fuel, it’s food, everything’s gone up.
"I just hope nobody else has had the same issue. Personally, I won’t eat them again."
An Asda spokesperson confirmed that the resident has now been advised to return the product to the store so that it can be sent off to the supplier to investigate what may have happened.
The spokesperson said: “We have apologised to the customer and her family for not meeting our usual high standards.
“But we can assure all our customers in Rhyl that we have not received any other complaints about this product and are investigating with our supplier to understand what has happened.”
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